Shipping Policy
Shipping Rates
All taxes and fees for ECOrepono Technology Inc. are covered by us. Free shipping is available for all products on the ECOrepono official store.
Free shipping is applicable only in the United States, excluding the following areas:
- Alaska
- American Samoa
- Guam
- Hawaii
- Marshall Islands
- Northern Mariana Islands
- Palau
- Puerto Rico
- Rhode Island
- U.S. Virgin Islands
- Armed Forces Americas
- Armed Forces Europe
- Armed Forces Pacific
Please be aware that we are unable to deliver to PO BOX addresses, military installations, or protected areas.
Shipping Delivery Time and Methods
Orders will be processed for shipping within 2 business days. The delivery time for your order is estimated to be within 2-9 business days from the date of shipment, varying according to different regions. Please note that business days do not include weekends or holidays.
Attention:
ECOrepono Technology Inc. is not liable for shipment delays caused by unexpected conditions such as flooding, Covid-related impacts, etc. In such cases, the Estimated Time of Arrival (ETA) may be unpredictable. Nevertheless, ECOrepono will exert every effort to assist customers in resolving issues and will keep you updated on the status of your shipment.
Shipping Restrictions
Currently, we only offer shipping to the United States. Unfortunately, we do not ship to other countries at this time.
In the event that your order arrives damaged, please contact us as soon as possible at support@ecorepono.com, providing your order number along with a photo or video illustrating the item’s condition.
For any questions or concerns related to shipping, feel free to reach out to our customer support team at support@ecorepono.com. We are here to ensure a smooth and satisfactory shopping experience for our valued customers.
